Privacy Policy

Privacy Policy for Century 21 Guardian Realty

Effective Date: July 15, 2025

Important Notice Regarding Text Messaging Data

Century 21 Guardian Realty (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any purposes unrelated to providing our direct real estate services.

All text messaging originator opt-in data and consent records are kept strictly confidential.

1. Introduction

Century 21 Guardian Realty is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit: https://century21sells.com

Agent-branded subdomains (such as https://peterspinella.century21sells.com)

IDX search pages and related listing platforms

Any forms, landing pages, or communication channels operated by Century 21 Guardian Realty

By using our website or services, you consent to this Privacy Policy.

2. Information We Collect

Personal Information

We may collect personal information you voluntarily provide, including:

Name, Email address Phone number, Mailing address Property details and real estate inquiry information, Appointment requests and showing preferences, Home valuation requests, Opt-in records and timestamps for SMS and email communications, Non-Personal Information,

We may automatically collect:IP address, Browser type, Device information, Website usage patterns, Pages visited and time spent, Cookies and tracking technologies, Customer Communication Records, Records of inquiries and property requests, IDX registration details, Appointment confirmations, Service history and feedback

3. How We Use Your Information

We use collected information to: Provide and manage real estate brokerage services, Respond to property inquiries and showing requests

Send appointment confirmations and reminders, Provide home valuation updates, Send IDX registration follow-ups, Improve website functionality and user experience, Maintain records of communication preferences and consent, Comply with legal obligations.

We send SMS or email communications only when you have provided explicit consent.

4. SMS Messaging & A2P Compliance

By opting into our SMS services through our website forms, you agree to receive service-related text messages from Century 21 Guardian Realty or its affiliated licensed real estate agents. These messages may include: Appointment confirmations, Showing reminders, Property inquiry responses, Listing updates, Home valuation updates, IDX registration follow-ups

Opt-In & Consent:

SMS messages are sent only after you voluntarily provide your phone number and select the consent checkbox.

Consent is not a condition of purchase. We maintain timestamped records of all opt-in actions.

We comply with the Telephone Consumer Protection Act (TCPA) and applicable A2P messaging regulations.

Opt-Out Instructions

You may cancel SMS messages at any time by replying STOP. You will receive a final confirmation message. No further messages will be sent unless you re-opt in.

Opt-out requests are processed immediately. Help & Support Reply HELP for assistance. You may also contact us at [email protected]. Message Frequency & Carrier Information. Message frequency varies based on your interaction with our service

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Supported carriers include major U.S. mobile providers.

5. Mobile Information Sharing

We do not share, sell, rent, or trade mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes.

Information may be shared only with:

SMS aggregators or messaging providers solely for delivering messages you have consented to receive. Service providers assisting in brokerage operations under strict confidentiality agreements. All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties except messaging service providers necessary for SMS delivery.

6. Information and Sharing Disclosure

We do not sell or trade personal information.

We may share information with: Service Providers, Website hosting providers, CRM and IDX platform providers. Payment processors, Messaging service providers. All service providers are contractually obligated to safeguard your information.

Legal Compliance: We may disclose information if required by law, legal process, or to protect our rights.

Business Transfers: In the event of a merger or sale, your data remains protected under this policy.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards including: Encryption of sensitive data in transit, Secure access controls, Authentication protocols, Regular security reviews, Employee training, Breach notification procedures.

However, no transmission or storage method is 100% secure.

9. Cookies and Tracking Technologies

Your Rights & Choices, You have the right to: Request access to your personal information, Request correction of inaccurate data, Request deletion (subject to legal obligations), Withdraw consent for SMS by replying STOP, Unsubscribe from emails using the unsubscribe link

To exercise these rights, contact us using the information below.

10. Third-Party Links

Our website may contain links to third-party websites, including IDX platforms and listing services. We are not responsible for their privacy practices.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The most current version will be posted on our website with the effective date.

12. Contact Us

If you have questions about this Privacy Policy or our practices, contact us at:

Century 21 Guardian Realty

730 Kingstown Rd BLDG 4B, Suite 11

Wakefield, RI 02879

📧 Email: [email protected]

📞 Phone: 401.515.5531

Website: https://century21sells.com